Terms and Conditions*
Payment, Cancelation, and Refund Policies
General
Day Camps, Summer, Winter, Spring, and Thanksgiving Break Camps, Class Sessions, Rolling Sessions, Field Trips, and Workshops.
Registration is incomplete, and placement cannot be guaranteed until we receive payment.
Online payment via our Customer Portal or through QuickBooks online payment. Checks payable to CirquesExperience or Wolfgang Bientzle are accepted. If your check is returned for non-sufficient funds (NSF), our bank will electronically debit your checking account for the amount of the bill PLUS a $30 processing fee. All Credits are valid for 1 (one) year from the original Event Date.
Our payment term is "Due on receipt," except for the rolling sessions where the payment term is net/5 or as otherwise agreed.
Accounts not paid within terms are subject to a $25.00 monthly finance charge.
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* Pls see our disclaimer at the bottom of this page
Proration and Make -up
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To keep prices low and maintain an excellent student-to-teacher ratio, missed classes (including those on scheduled holidays) will not result in prorated tuition or makeup. However, a makeup class may be possible depending on class size and availability. Please get in touch with us at info@cirquesexperience.org
to see if a makeup class is possible in your session.
We deduct a 20% but not less than $20.00 service charge from all refunds, cancellations, duplicates, and accidental registrations.
Classes and Day Camps:
Payment is non-refundable.
Full payment is required at the time of registration.
Cancellations made two weeks in advance:
Transfer to another Class or Day or Full Credit for a future class.
Cancellations made one week in advance:
Transfer to another Class or Day, or 50% Credit for a future class.
Cancellations with less than 72 hours notice
will receive No Credit for future classes. Transfer to another Class or Day at the coach's discretion and availability.
Competitive Wheel Classes / Rolling Sessions
Cancelation Policy for the Rolling Session (Competitive Wheel Classes)
Some of our classes (such as the Competitive Wheel classes) follow a 2-month rolling schedule. Enrollment from one session to the next continues automatically. However, if you wish to discontinue the course, cancellation is possible at a month's notice within the first month of the bimonthly session; the cancellation will become effective at the ending of the second month. Please send a cancellation notice to
; do not assume that verbal information is sufficient to end your enrollment officially. If a student stops coming to class without notification, we may charge the student's account for an additional two months of the rolling session.
Winter, Spring, and Thanksgiving Break Camp
Day-off Camps and Summer Camps
Payment is non-refundable.
Full payment is required at the time of registration.
Cancellations made two weeks in advance:
Transfer to another Camp or Day or Full Credit for a future camp.
Cancellations made one week in advance:
Transfer to another Camp or Day, or 50% Credit for a future camp.
Cancellations with less than 72 hours notice
will receive No Credit for future classes. Transfer to another Camp or Day at the coach's discretion and availability.
Summer Camps:
Summer Camps typically run as week-long sessions, and we highly recommend pre-registration. Space is limited, and our cancellation policies are strict to ensure the best experience for each student.
The standard payment is $315 per week. So, $100 of your tuition is non-refundable; the remaining balance becomes non-refundable after 05/15/2023. The balance is due at the time of registration. Your spot is not guaranteed until payment is received. Children with outstanding charges will not participate in the summer camp.
Re-scheduling to another week is an option based on availability. Cancellations made two weeks in advance may be applied as credits to future CE programming. If your child cannot attend camp, please get in touch with the CirquesExperience office at
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Workshops and Field Trips:
For cancellations 30 days out from the scheduled workshop or field trip date, we offer a full refund minus a $50 service fee.
For cancellations 20 days out from your scheduled workshop or field trip
date, we offer a 50% refund minus a $50 service fee.
No refund for cancellations less than 20 days from the scheduled
workshop/field trip date.
Afterschool Programs
The payment is non-refundable. The balance is due at the time of registration. Your spot is not guaranteed until payment is received. Children with outstanding charges will not participate in the afterschool program. Monthly payments can be arranged for full-time aftercare after consultation.
Cancellations made two weeks in advance can be credited for future CE programming. Cancellations made one week in advance may be applied as credits for future CE programming. Cancellations less than one week in advance are discretionary. If your child cannot attend camp, please contact the CE office at least 24 hours ahead by emailing afterschool@cirquesexperience.org.
Hours and Pick up: Our hours are from 3 pm to 5 pm or 6 pm. You must sign out your child at pick-up. We have a grace period of ten minutes after the hour to pick up your kid. Between ten min and twenty minutes late, we charge $10.00; After twenty minutes, we set the full fee of $17.00, $19.00, or $20.00 per hour.
Your tuition and deposit will be refunded if CirquesExperience must cancel camps, classes, workshops, or any other event due to Coronavirus.